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FAQ

Q.
Is Len Hollis Repair Facility an approved repairer for my insurance company?
A. Yes, we do work for all the major insurance companies.

Q. What warranty do you offer on repairs?
A. We offer a lifetime warranty on all workmanship and a manufacturer warranty on all genuine parts. This means that all smash repairs are guaranteed for the time that you own the vehicle. We are also a DuPont authorised lifetime warranty repairer.

Q. How long does it normally take to repair my car?
A. Every accident is different, and, it is very difficult to determine exactly how long repairs will take. Approximate times of completion for your vehicle will be issued and we always do our very best to meet that estimate.
Q. Will the quoted amount for my repairs change?
A. Our quotes are based on an initial visual inspection. Occasionally further damage may be found once we dismantle your vehicle. In this case you’ll be notified of any changes. Part prices are correct at time of quoting but are also subject to change.

Q. Does Len Hollis supply courtesy or hire cars?
A. Courtesy vehicles are available, subject to availability, we also have strong affiliations with a rental company who can provide a car 24 hours a day.


1300 465 547